wisma88 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains clearly what we collect, why we collect it, how we use it, and the rights you hold over your own information.
Last updated: 1 January 2026Six core data protection principles that guide how wisma88 handles the personal information of all Malaysian players.
All personal data transmitted between your device and the wisma88 platform is protected by 256-bit SSL/TLS encryption. Data at rest is encrypted using AES-256 standard on our secure servers.
wisma88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data sharing is strictly limited to service partners necessary to operate the platform.
We collect only the personal data that is strictly necessary to provide our services, comply with KYC and regulatory requirements, and maintain platform security. We do not collect data speculatively.
You have the right to access, correct, and request deletion of your personal data at any time. wisma88 will process all valid data rights requests within 30 days of receipt.
Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by applicable law. We do not retain data indefinitely without legal basis.
In the unlikely event of a data security incident that affects your personal data, wisma88 will notify affected players promptly and take immediate remediation steps in accordance with applicable laws.
This Privacy Policy ("Policy") describes how wisma88 ("we", "us", or "our") collects, uses, stores, processes, and protects the personal data of individuals ("you" or "Player") who access or use the wisma88 online gaming platform at https://wisma88.cam and all associated services.
wisma88 operates as Malaysia's premier online gaming platform, serving players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond. As a platform that handles sensitive personal and financial information, we treat data protection as a foundational obligation — not an afterthought.
This Policy is incorporated by reference into wisma88's Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and online identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | wisma88, as the entity that determines the purposes and means of processing Player Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of wisma88, pursuant to a written data processing agreement. |
| "Sensitive Data" | Personal Data that requires heightened protection, including government-issued identification numbers, financial account details, and health information. |
| "Cookies" | Small text files placed on your device by the Platform to store session information, preferences, and analytical data. |
| "KYC" | Know Your Customer — the identity verification process required by wisma88 to confirm Player identity, age, and source of funds. |
| "PDPA" | The Personal Data Protection Act 2010 of Malaysia, which governs the processing of personal data in commercial transactions. |
wisma88 collects personal data across several categories, depending on the nature of your interaction with the Platform. The categories of Personal Data we collect include:
3.1 Identity & Contact Data
This data is collected during account registration and KYC verification. It is used to confirm your identity, verify your age eligibility (21+), and comply with anti-money laundering regulations.
3.2 Financial Data
Financial data is required to process deposits and withdrawals via methods such as DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency. All financial data is handled under strict security protocols.
3.3 Gaming Activity Data
Gaming activity data is used to manage your account, resolve disputes, detect fraudulent behaviour, and personalise your experience on the wisma88 platform.
3.4 Technical & Device Data
Technical data is collected automatically when you access the Platform and is used for security monitoring, fraud prevention, platform performance optimisation, and jurisdiction compliance checks.
3.5 Communications Data
Where you contact wisma88 via live chat, email, or any other support channel, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
wisma88 collects Personal Data through the following channels and mechanisms:
We process your Personal Data only where we have a lawful basis to do so. The primary purposes and their corresponding legal bases are set out below:
wisma88 does not sell your Personal Data. We share Personal Data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
All third parties with whom wisma88 shares Personal Data are required to maintain appropriate technical and organisational security measures and are prohibited from using the data for any purpose other than those for which it was disclosed.
wisma88 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and gather analytics data. The categories of cookies we use are as follows:
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform's core features. Withdrawing consent for marketing cookies will not affect your access to gaming services.
wisma88 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.
wisma88 implements a multi-layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
Notwithstanding these measures, no digital platform can guarantee absolute security. wisma88 encourages all Players to use strong, unique passwords, enable 2FA, and avoid accessing their account over unsecured public Wi-Fi networks — particularly in high-traffic locations such as shopping malls in Bangsar, Bukit Bintang, or Mid Valley.
As a Player on wisma88, you hold the following rights in respect of your Personal Data. These rights are exercisable by submitting a written request to [email protected]:
wisma88 will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it. We reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
wisma88's primary data processing infrastructure is located in data centres serving the Asia-Pacific region. However, certain third-party service providers — including game providers, security vendors, and analytics platforms — may process data in jurisdictions outside Malaysia.
Where Personal Data is transferred to a jurisdiction that does not provide an equivalent level of data protection to Malaysia, wisma88 will ensure that such transfers are governed by appropriate safeguards, including:
Players may request information about the specific safeguards applied to cross-border data transfers affecting their Personal Data by contacting us at [email protected].
The wisma88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21.
If wisma88 discovers or has reasonable grounds to believe that Personal Data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated data will be securely deleted (subject to any mandatory regulatory retention requirements), and any funds held in the account will be dealt with in accordance with our standard procedures for underage accounts.
The wisma88 Platform may contain references or links to third-party services, game providers, or payment processors. This Policy applies solely to Personal Data processed by wisma88 in connection with the Platform.
wisma88 is not responsible for the privacy practices of any third-party service whose interface you access through or in connection with the Platform. We encourage all Players to review the privacy policies of any third-party service they interact with independently of wisma88.
Where third-party game providers process your data as independent data controllers (rather than as processors acting on our behalf), their own privacy policies will govern that processing. wisma88 will identify such cases to the extent practicable and provide relevant information upon request.
wisma88 reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or our data processing practices.
Where amendments are material — meaning they significantly affect the way we collect, use, or share your Personal Data — we will provide advance notice to registered Players via email or in-Platform notification at least 14 days before the changes take effect.
The effective date displayed at the top of this page reflects the date of the most recent revision. Players are encouraged to review this Policy periodically. Continued use of the wisma88 Platform following the publication of any amendments constitutes acceptance of the revised Policy.
Where any change requires your fresh consent under applicable law, we will request that consent explicitly before the amendment takes effect. Refusal to provide consent in such cases may affect your ability to continue using certain features of the Platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by wisma88, please contact our Data Protection team using the details below:
wisma88 is committed to resolving all privacy concerns transparently and promptly. Where you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Your trust is the foundation of everything wisma88 does. If you have any questions about how we handle your data, our support team is available 24/7. You can also review our full Terms & Conditions or visit our FAQ for quick answers.